Returns & Exchanges
Our 100% Satisfaction Guarantee
30-Day Free Returns
If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund. No questions asked.
Easy Exchanges
Want a different size or design? We offer a one-time free exchange for any item within the 30-day period.
The Process
1
Initiate
Contact us via email or phone
2
Pack
Keep original tags and boxes
3
Pickup
Our courier will collect it
4
Refund
Processed within 7 days
Eligible for Return
- Items in original, unworn condition
- Original security tags must be intact
- Must include the original invoice and certificate
- All original packaging must be present
Not Eligible
- Custom-made or personalized jewelry
- Items that show signs of wear or damage
- Orders beyond the 30-day return window
- Items with broken or removed security tags